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Our Values

Family means the world to us! This is why, here, we make sure we maintain a culture that is welcoming and respectful.

Welcome to the family!

As a member of Power Financial Credit Union, you are part of a big family that looks out for one another. We’ll be there in all the major events of your life and you can count on us through good times and tough times. This is why we take helping our members seriously. Below are the values we stand by – values that are the foundation of Power Financial Credit Union. We take pride in our Credit Union and truly believe that by maintaining these core values, we can continue to keep what makes Power Financial Credit Union special. Take a look at our core values below to see how we do our best to show you that you’ll always find a helpful, friendly attitude the minute you walk through our doors. Why? Because we hear you. We respect you. And we’ll treat you like family.

Sales is Service

We will identify every opportunity to fulfill our member’s needs. By proactively offering our members financial solutions, we make their lives better.

Take the Initiative

We feel a sense of urgency on all matters related to our members. We take ownership of the problem, are always responsive, and follow through to resolution.

Show Respect For Everyone

We respect the individual and believe that individuals who are treated with respect will respond by giving their best.

Empowered to Resolve Issues

We have the authority to resolve issues when they occur within reasonable means. We see a huge difference between “good mistakes” (best effort, bad result) and “bad mistakes” (sloppiness or lack of effort).

Encourage a Fun Atmosphere

Create an uplifting atmosphere by displaying a positive attitude each day… understanding that our organization’s attitude always determines its altitude.

Act with Honesty and Integrity

We require complete honesty and integrity in everything we do.

Insist Upon Accuracy and Accountability

We make commitments with care, insisting on excellence in execution and accountability for delivering results.

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